If you have a return request, please contact our Customer Service Team at info@newmaskorder.com. A Customer Service Representative will go over return options with you. Please note, you can initiate a return within 90 days of delivery for a full refund. Returns must be received in new or unused condition with all original materials included in the shipment.
Unfortunately, items that are not held in inventory and are made-to-order cannot be returned unless defective. If you are not satisfied due to poor quality, please contact our Customer Service Team.